- Magento website hosting
- Unlimited bandwidth
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Dedicated server with maintenance
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Maintain and update Magento version and framework
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CP-Commerce data sync from Counterpoint to Magento
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Order and Credit Card sync to Counterpoint
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CP-Commerce Support Hours
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Weekdays: Monday – Friday, 9:00 AM – 6:00 PM EST
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Emergency – Site Down Support
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Weekdays: Monday – Friday, 6:00 PM – Midnight EST
- Weekends: 9:00 AM – 11:00 PM EST
Magento Email and Wiki Support
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Supporting and instructing the customer how to edit their site
independently
- Configure their Counterpoint data to sync to the new site
What CP-Commerce Support Does NOT Cover (time is billable)
- Editing or making content changes including Slide Show
- Layout, CSS, and Graphical Changes
- Data Entry or Import
- Editing or Making Configuration Changes
- Live Training (Sessions > 5 min) after the go-live
