NCR Counterpoint Point of Sale Features

THE BEST

Features of Counterpoint's Retail Point of Sale System

See how the power of Counterpoint SQL Enterprise point of sale can work for you and your company.

counterpoint retail customers with mobile pos
Retail Counterpoint Demo


  • Full customizable touch screens
  • Multiple payment types
  • Customer history access
  • Layaways, Orders, Backorders
  • Gift Registry
  • Gift Card Tracking
  • Credit Note Tracking
  • Credit Card integration
  • Canadian Penny rounding
  • Marketing profile tracking


  • Centralized inventory with one SKU and centralized Barcodes
  • Multiple Barcodes per items (which will also help in conversion items from your current system to the CounterPoint System, as well as eliminate the internal cost of re-tagging items)
  • Mass retail and price changes
  • Physical Counts by inventory sheets, or hand held data collectors
  • Invoice - electronic packing-slip matching (vouchering) ... increases accuracy of item cost analysis

User defined loyalty programs that defines

  • Points redemption values
  • Points earning defined by item or item category
  • Special limited time automatic promotions


  • Item notes for sales information at the POS for communication for sales
  • Substitute item suggestion
  • Selective specialized care triggering defined per item
  • Create Kits
  • Sale pricing capabilities including
    • Mix and match codes
    • By Customer group
    • Automatic staff purchase prices
    • Vendor
    • Item
    • Item category and user defined profile codes
  • Special limited time automatic promotions


  • Selling of non-stocked or sold out items
  • A customer sale can generate a PO, then emailed to vendor
    • Can be combined with automatic reorder items to save on shipping costs
  • Upon receipt of item, receiver can be notified, and either trigger the sale rep or the client directly
  • At all stages of the process, the sale rep can monitor the progress at the POS till with ETA date and status information


  • Set and Forget campaigns
    • Welcome to the store
    • Loyalty points statements
    • Birthday promotions
  • Sales & Promotions
    • Triggered based on
    • Items
    • Vendors
    • Inventory Categories
    • Location
    • Customer profile codes
  • Campaign results - can get actual sales amounts for given campaigns so you can identify how effective an email campaign was, who opened the emails, etc.


  • Critical profile codes
    • Contact tracking information
    • Key Demographics, such as age, profession, company
  • Searchable by address, phone number, spouse
  • Extensive customer notes
    • Allows uploads of PDF documents
    • Prescriptions
    • Measurements
    • Automatic notes can be triggered for sales reps when pulling up customer
    • Used for fraud and customer service
  • Accounts Receivable Module
    • Provide complete AR statements (Balance Forward or Open Item)
    • Charge Interest on statements
    • Aged A/R Reporting (as at any Historical Date) - by Summary or Customer Detail


  • Automatic reorder program, initiated
    • By Location specific min/max
    • Suggested stock based on historic sales, with seasonal variables
    • Location specific order models
  • Drop ship capabilities
  • Multi-currency purchasing factoring
    • Exchange rate
    • Landed costs
    • Duties


  • Customer Service
  • Operations Management
  • Fraud alerts

       Over 2000 reports

  • Vendor analysis
  • Item analysis
  • Using 28 user definable codes (more available if needed)
  • Inventory tracking
  • Inventory consolidation
  • Sales Rep performance, including commissions
  • Gross Margin by size reports
  • Inventory Value (as at any Historical Date) - by summary or by any item detail you track
  • Employee Time clock tracking
  • All reports can be customized by the client, or can be commissioned to RMS to modify or create

 

  • Category + Subcategory
  • Season Codes
  • Theme codes
  • Merchandising codes
  • Date codes

Counterpoint creates journal entries for all activites (posted to user defined accounts)

Integrations exist to most book keeping packages

Counterpoint adheres to GAAP rules.

3rd party  billing

Custom items/Customer order tracking

Price packaging

Integrated notes

Insurance reports

Retail Store POS System Main Features

Fast, easy to learn, and easy to use. Includes optional touch screen, fast (2-second) credit card authorizations, and numerous currencies.

Track deposits and status on back orders, special orders, and layaways. Print quotes or place tickets on hold.

Decrease or eliminate shrinkage, stock outs, stock discrepancies, highest and lowest selling products, and track the movement of inventory. Track profit margins, item costs, and serial numbers. Automate direct store deliveries and stock replenishment.

Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.

Know who your customers are and what they like to buy with Customer Connect. For special promotions you can print mailing labels, track customers favorite brands, birthdays etc., with user-defined profile fields. Help increase loyalty with store credits, gift cards, charge sales, and more.

Print item barcodes and labels on demand or automatically as part of purchasing and receiving.

Monitor trends with six-week sales analysis. Print activity reports for specified periods. Daily exception reports monitor your voids, price overrides, etc. Analyze item sales history and know what is selling and what isn't.

Features Continued

Stock a single item style in multiple colors and size. Each size/color may have unique barcodes and you can price each color/size as you wish (i.e. maybe you want to charge a bit more for "oversize" or special colors).

Upload customers, inventory, and prices to your online store where you can download customers orders to your POS for fulfillment.

Analyze merchandise and make decisions on whether to mark-down or reorder items. Several reports focus on profitability, turn rates, and weeks of supply on hand.

Sales commissions are calculated for each item on the sales ticket based on either sale amount or gross profit.

Print activity reports for specified periods, and monitor trends with 6-week analysis. Daily exception reports monitor your price overrides, voids, etc.

Keep track of a variety of item details defined by your footwear needs, manage inventory, automate purchasing, consolidate your seasonal inventory to best selling locations, all from a centralized system. Communicate with your customers to ensure effective marketing efforts and improve the customer experience, be it retail POS or wholesale, multi-site or single location.

Track the size, color, and width of an item and its corresponding margin at the dimension level for the footwear inventory. Track ordering and reporting information specific to the retail and wholesale footwear industry. With our advanced pricing module, you can price your items based on size.
Sales associates can access item substitutes, view and sell inventory quantities across multiple locations directly from the Point of Sale or using our mobile app.

Even More Features!

Increase revenue through our built-in customer loyalty programs, up-sell or suggest related items, and offer Accounts Receivable or a full layaway program, all through one footwear point of sale or wholesale system.
With our footwear POS and Wholesale software system, you can monitor Sales Rep. productivity in units and dollars sold per hour, per month, or any time period you define. Calculate sales commissions for regional or store associates based on the sale amount or gross profit, by brand or commodity.

Manage sales, returns, orders, special orders, back orders, and layaways on the same transaction. Generate PO's for orders and special orders straight from the sales screen, coordinating Drop Ships, or consolidate them with automatic reorders, saving on shipping costs and time. Sales and Customer Service associates can access PO information such as ETA's and tracking information right from the POS or Wholesale sales screen ... all defined by your footwear needs.
Our special order capabilities allow you to sell footwear items you don’t carry in stock, track special order items from the customer order by receiving and manage the inventory throughout the process through the POS, online, or wholesale.

Multiple payment types coupled with user definable, intuitive touch screens allow for maximum flexibility for your client, streamlined for the unique needs of your organizations customer service values.

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