• Magento website hosting
  • Unlimited bandwidth
  • Dedicated server with maintenance
  • Maintain and update Magento version and framework
  • CP-Commerce data sync from Counterpoint to Magento
  • Order and Credit Card sync to Counterpoint



CP-Commerce Support Hours
  • Weekdays: Monday - Friday 9:00 AM - 6:00 PM
Emergency - Site Down Support
  • Weekdays: Monday - Friday 6:00 pm - Midnight EST
  • Weekends: 9:00 am - 11:00 pm EST



  • Magento Email and Wiki Support

    Supporting and Instructing the customer how to edit their site independently
    Configure their Counterpoint data to sync to the new site
  • What CP-Commerce Support Does NOT cover (time is billable)

    Editing or making content changes including Slide Show
    Layout, CSS, and Graphical Changes
    Data Entry or Import
    Editing or Making Configuration Changes
    Live Training (Sessions > 5 min) after the go live